When monitoring your deployments from your own premises via local version of the AzureWatch Monitor, you will need to make sure that AzureWatch has been correctly setup with proper SubscriptionId and valid X.509 certificate -- this can be done in AzureWatch Control Panel program. Check \Program Files\AzureWatch\Monitor\AzureWatch.log file for specific error conditions. If you believe your Monitor service has enough information to run, please contact support @ support@paraleap.com to help resolve the issue.